A tax compliance certificate (TCC) is among these requirements that potential candidates are required to produce before they are considered for a job in any public entity.

Automated process

Application and issuance of TCCs has undergone major transformations, all geared towards enhancing efficiency and transparency. Before iTax, taxpayers were required to visit KRA offices for manual application of the certificate. A TCC would take longer as KRA had to manually verify the compliance status of the applicant.

The Kenya Revenue Authority (KRA) is the body constitutionally mandated to issue or revoke Tax Compliance Certificates. A tax compliance certificate is a measure of a taxpayer’s level of compliance with tax filing and payment obligations.

In August 2014, with the introduction of the iTax system, TCC issuance became the first domestic tax process to be automated. Though this was a major improvement from the manual process, taxpayers still had to wait for a few days before being issued with the certificate, which meant that TCC processing remained a customer service concern.

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