Finance Services and Products
Click here to view a list of available Consumable items

The Finance Department Services include:

  • Customer creation
  • Receiving, recording and banking of revenue
  • Management of student fees and other income.
  • Management of debtors
  • Management of creditors
  • Processing of payments
  • Reconciliation of supplier statements
  • Financial advisory services
  • Payroll management
  • Business planning
  • Financial controls
  • Risk management
  • Coordination of Income generating activities
  • Cash management
  • Banking
  • Preparation of management reports
  • Preparation of financial statements
  • Ad hoc report requests
  • Budget preparation and control
  • Investments
  • Fuel card management
  • Maintenance of Fixed Assets Register
  • Periodical stocktaking exercises

UNIVERSITY BUSINESS CENTRE SERVICE DELIVERY  COMMITMENTS                                           

Service

Requirements

Cost

Timeline

Telephone calls

 

Our telephones will be answered promptly.

 

Nil

Answer to calls within two (2) rings.

 

Reception

 

Prompt attention

 

Nil

Attend to you within ten (10) minutes of your

arrival

Issuance of goods from the store

  • Issue Pro-forma invoice to process payment for goods
  • Receive payment details/analyze/record
  • Locate relevant invoice
  • Remove required items from shelve
  • Confirm quantity with customer
  • Acknowledge receipt of goods
  • Pack & load issued items
  • Update bin cards

 

Cost of required items

 

 

  • 2mins per item
  • 5 mins
  • 2mins
  • 2 mins per iten
  • 1 min per item
  • 3 mins
  • 2 mins per load
  • 2 mins per item

Receive goods from Supplier

  • Receive delivery note
  • Locate LPO and analyse against delivery note
  • Confirm quantities/specifications against LPO
  • Acknowledge goods delivered
  • Put at designated area for inspection
  • Store inspected items in the respective shelves/area & update bin cards

LPO amount

  • 1 min
  • 2 mins
  • 5 mins per item
  • 5mins
  • 10 mins
  • 10 mins per item

Restocking

  • Monitor stock levels
  • Identify quantities required
  • Seek approval to procure
  • Put a request to Procurement Manager

Nil

  • Weekly
  • 1 day
  • 1 day
  • 1 day

Handling Complaints

  • Acknowledge complaints received.
  • Take appropriate action and communicate

 

Nil

  • 1 day
  • 6 days (max.)

Back orders

 

  • Record items not issued
  • Inform customer when inventory is replenished.
  • Analyze unissued items

 

Nil

 

 

  • Immediate
  • 1 day
  • Every Monday

 

 

Air travel

  • Receive request, analyze & record
  • Booking
  • E-mail booking information to customer
  • Booking confirmation if customer is satisfied
  • Prepare requisition for the service
  • Process LPO
  • Scan/e-mail LPO
  • Procure ticket

 

  • E-mail ticket information to customer

Cost of Air-ticket

  • 5 mins
  • 3 mins per person
  • 3 mins
  • 2 mins
  • 10 mins
  • 20 mins
  • 10 mins
  • Immediate on LPO
  • immediate

Hotel Accommodation

  • Receive request, analyze & record
  • Booking
  • E-mail booking information to customer
  • Booking confirmation if customer is satisfied
  • Prepare requisition for the service
  • Process LPO
  • Scan/e-mail LPO
  • E-mail hotel information to customer

 

 

Cost of Accommodation

  • 5mins
  • 1 day
  • 3 mins
  • 2 mins
  • 10 mins
  • 20 mins
  • 10 mins
  • Immediate on confirmation from hotel

Supply of Royal Satima Mineral water

Internal Sales

  • Receive order & prepare proforma invoice
  • Receive payment details/analyze/record
  • Locate relevant invoice
  • Remove required quantity
  • Confirm quantity with customer
  • Acknowledge receipt of the water
  • Load issued water
  • Update bin cards

External sales

  • Receive order
  • Remove required quantity
  • Update bin cards
  • Prepare delivery note/invoice
  • Prepare to deliver the water

Cost of required water

 

  • 5mins
  • 5 mins
  • 2mins
  • 2 mins per load
  • 5 mins
  • 5 mins
  • 2 mins per load
  • 2 mins per item

 

 

  • 5 mins
  • 2 mins per load
  • 2mins per item
  • 10 mins
  • 30 mins

 

Feedback

 

  • Open suggestion box/record
  • Record E-mail and telephone feedback

 

  • Analyze and record action taken

 

Nil

  • Every Friday
  • Immediately as received
  • 1 day

You can give us feedback by filling the feedback form available in the office, telephone or send email as provided below:  

Accessibility

The Business Centre will be open during official working days Monday to Friday

Morning 8.00am-1.00 pm; Afternoon: 2.00 pm – 5,00 pm

The Offices are located along Harry Thuku road, Behind School of Engineering,  

All enquiries should be addressed to:-

The Manager, University Business Centre, P.O Box 30197-00100 Nairobi Kenya

Tel; +254-020-318262; VOIP 3057; Wireless 0202503598; Fax +254-020-2245566

Email:businesscentre@uonbi.ac.ke/ travel@uonbi.ac.ke

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